Contact us | Medicare Mental Health Canberra

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How to find us?

Visit Medicare Mental Health

We take walk-ins, phone calls, and online enquiries and we don’t require a referral, a Medicare Card or a Mental Health Care Plan (MHCP). If you do have a MHCP we can provide support in finding resources and referrals for your plan.

If you are contacting Medicare Mental Health for the first time, be aware that if you make contact late in the day we may not have enough time to complete your initial assessment but will always find a suitable time to complete the process with you.

Canberra City
Tuggeranong
Medicare Mental Health Phone Service

Do you need to contact the centre directly?

Call 5117 4357

Call the Medicare Mental Health Phone Service

Call 1800 595 212

Visit our City centre

Shop G7 (Ground Floor)
14 Childers Street
(At the corner of Childers and Allsop Street)
Canberra City ACT 2601

Walk-in

Monday, Wednesday & Friday:

8.30am-5:00pm

Tuesday & Thursday (extended hours):

8:30am-7:00pm

Please note we are closed from 12.30-1.30pm Mondays, Wednesdays, and Fridays for lunch.

Postal address

GPO Box 1281
Canberra City ACT 2601

Walk-in

Monday - Friday:

9:00am-5:30pm

Please note we are closed everyday from 12.30-1.30pm for lunch.

Postal address

PO Box 7064
Greenway, ACT 2900

Email us

Email reception.tuggeranong
@thinkmh.com.au

Call the Medicare Mental Health Phone Service

This service provides free, confidential support for anyone seeking mental health assistance, including carers and health professionals. This service operates from 8.30am to 5.00pm, Monday to Friday, excluding public holidays.

Call 1800 595 212

Crisis and after hours

For urgent help

Whilst we will support people in distress and help you find the right support, Medicare Mental Health is not a crisis service. If you do present in crisis, our team will help you to connect to an emergency department or appropriate emergency service to get immediate help.

If you are unsafe and need immediate help, please call 000.

After hours support

Access Mental Health 1800 629 354

Lifeline 13 11 14

Beyond Blue 1300 224 636

MensLine 1300 789 978

Kids Helpline 1800 551 800

Safe Haven offers an alternative non-clinical support service, staffed by peer workers for those in distress. Safe Haven is open 5 days a week, 3pm - 10pm Tuesday - Saturday. Call Safe Haven on 1300 00 1907

Request a Call

Provide your details and one of our friendly reception staff will return your call between Monday to Friday 8:30am - 5:00pm. If you need to speak to one of our team members, we can put your call through, make an appointment or you can come into the centre during our walk-in times.

Name *

Phone *Enter a 10 digit number (mobile, or landline with area code)

Email Address *

Best day to contact *

Best time to contact *

Which centre? *Canberra CityTuggeranong

What are you looking for?

Funded by

Medicare Mental Health Canberra is part of the nation-wide Medicare Mental Health Centre program and this service is supported by funding from the ACT PHN through the Australian Government’s PHN Program.

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How to find us?

Visit Medicare Mental Health

Do you need to contact the centre directly?

Call the Medicare Mental Health Phone Service

Visit our City centre

Walk-in

Postal address

Email us

Do you need to contact the cenre directly?

Call the Medicare Mental Health Phone Service

Visit our Tuggeranong centre

Walk-in

Postal address

Email us

Call the Medicare Mental Health Phone Service

Crisis and after hours

For urgent help

After hours support